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SiteGiant Support Knowledge Base
Getting Started
Get Started with SiteGiant
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Orders
How to Print Shopee & Lazada Shipping Label
How to Configure Shopee & Lazada Shipping Label Settings
How to Process Order with Express Fulfillment
How to Fulfill Shopee’s Delivered by Seller (DBS) Orders
How to Generate Invoice Number
How to Create Order Manually
How to Manually Fulfill Orders and Update Tracking Number
How to Cancel Order
How the Order Status, Remark & Fulfillment Status Works
How to use Carrier Manifest
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Products
How to Use Bulk Copy Listing
How to Create New Webstore Listing (without variant)
How to Create New Webstore Listing (with variant)
How to Manage Brand for Webstore Listing
How to Manage Product Collection
How to Manage Product Tags
How to Recommend Related Products to Your Customers
How to Integrate with Shopee Malaysia
How to Sync Back Products from Shopee
How to Add New Product & Publish to Shopee (without variant)
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Inventory
How to Use the Bulk Inventory Linking Tool
How to Manage Item Linking in Bulk Inventory Linking
How to Link Marketplace Product with Existing Inventory Item
How to Create Inventory Item
How to Create a New Kit
How to Add Inventory Item from Product Listing
How to Manage Inventory Stock
How to Stock In for your Inventory
How to Stock Out your Inventory
How the Inventory Item Stock Details Works
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Customers
How to Add and Manage Customer Account
How to Manage Customer Groups
How to Keep Record of Channel Customers
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Customer Service
How to install SiteGiant MultiChat
How to Set up Channels in SiteGiant MultiChat
How to Assign Staff to Manage MultiChat
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Sales Channel : Webstore
How to Create New Webstore Listing (without variant)
How to Create New Webstore Listing (with variant)
How to Manage Your Webstore Layout
How to Add Favicon and Logo for Webstore
How to Change Webstore Theme
How to Manage Navigation Menu
How to Add Slideshow Image
How to Add Countdown Timer to Website
How to Add Featured Products
How to Add Social Media Icons in Webstore
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Sales Channel : Shopee
How to Integrate with Shopee Malaysia
How to Sync Back Products from Shopee
How to Add New Product & Publish to Shopee (without variant)
How to Add New Product & Publish to Shopee (with variant)
How to Edit and Publish My Existing Shopee Listing
How to Bulk Edit Shopee Listing
How to Fulfill Shopee’s Delivered by Seller (DBS) Orders
How to Boost Your Shopee Products Automatically
How to Use Shopee Payment Reconciliation
How to Use Shopee Product Watermark
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Sales Channel : Lazada
How to Integrate with Lazada Malaysia
How to Sync Back Products from Lazada
How to Add New Product & Publish to Lazada
How to Edit and Publish My Existing Lazada Listing
How to Bulk Edit Lazada Listing
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Sales Channel : TikTok
How to Integrate with TikTok Shop
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Sales Channel : Other Marketplaces
How to Sell on Google Shopping
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Sales Channel : SiteGiant POS
How to Integrate with SiteGiant POS
How to Create New SiteGiant POS Listing (with variant)
How to Create New SiteGiant POS Listing (without variant)
How to Place Order Using SiteGiant POS
How to Connect SiteGiant POS to a Bluetooth Printer
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Sales Channel : Unicart
How to Integrate Unicart Store
How to Create New Unicart Listing (without variant)
How to Create New Unicart Listing (with variant)
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Sales Channel : WooCommerce
How to Integrate with WooCommerce
How to Add New WooCommerce Listing (without variant)
How to Add New WooCommerce Listing (with variant)
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Sales Channel : Shopify
How to Integrate Shopify Store with Shopify Sync
How to Retrieve Shopify Admin API Token
How to Create New Shopify Listing (without variant)
How to Create New Shopify Listing (with variant)
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Sales Channel : Facebook Live
How to Integrate with Facebook for Facebook Live
How to Create New Facebook Listing (with Variant)
How to Create New Facebook Listing (without Variant)
How to Promote and Sell on Facebook Live
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Sales Channel : Facebook Shop
How to Set Up Facebook Business Extension Version 2.0
How to Manage Your Facebook Page Shop
How to Manage Business Account, Facebook Pixel & Facebook Ads
How to Add Facebook Domain Verification
How to Sell on Facebook Messenger
How to Manage Facebook Messenger Chat
How to Uninstall Facebook Business Extension
How to Add Login with Facebook
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Sales Channel : Chat Commerce
How to Boost Your Sales with WhatsApp Commerce
How to Set Up Telegram Order Forms
How to Promote via LINE Messenger
How to Sell Your Product via WeChat Commerce
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Apps : Marketplaces
How to Boost Your Shopee Products Automatically
How to Scrape Product Listing from the Marketplaces
How to Use Shopee Product Watermark
How to Use Lazada Product Watermark
How to Download Watermark Template
How to Replace the Watermark Origin Image
How to Remove Shopee and Lazada Product Watermark
How to Restock for Marketplace Return Order
How to Use Shopee Payment Reconciliation
How to Use Lazada Payment Reconciliation
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Apps : Webstore
How to Set Up E-Invoice
How to Add WhatsApp Chat to Your Webstore
How to Add Login with Google
How to Set up Mailchimp Integration
How to Add Mailchimp Pop-Up Signup Form
How to Auto Subscribe Customers to Mailchimp
How to Add Announcement Bar to Your Webstore
How to Add Age Verifier to Your Webstore
How to Set Up Password Protected Access for Webstore
How to Display Product Description Tabs
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Apps : Accounting
How to Sync with SQL Accounting
How to Integrate with QuickBooks
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Apps : Others
How to Use the Barcode Label
How to Sync Order with Shippop
How to Sync Order with Shippop Business
How to Sync Order with EasyParcel
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Analytics
How to analyze the Marketplace Channel Report
How to analyze the Order Report
How to Check the Gross Profit for Marketplace Order
How to analyze the Item Performance Report
How to analyze the Item Purchased Report
How to analyze the Dead Stock Report
How to analyze the Item Analysis Report
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Settings
How to Edit your Store Information
How to Set your Store to Maintenance Mode
How to Customize Invoice and Delivery Order Template
How to Change Invoice Prefix
How to Add Staff and Assign Permission
How to Add a Sales Channel
How to Manage Sales Channels Setting
How to Add-on More Sales Channels
How to Add Currencies
How to Customize the Checkout Process
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