How can we help?
SiteGiant Support Knowledge Base
-
Orders
- How to Print Shopee & Lazada Shipping Label
- How to Configure Shopee & Lazada Shipping Label Settings
- How to Generate Invoice Number
- How to use Carrier Manifest
- How to use Order Fulfillment Assistant for Lazada and Shopee Orders
- How to use Order Fulfillment Log
- How to Manually Fulfill Orders and Update Tracking Number
- How to Cancel Order
- How to Send Payment Reminder to Customer
- How to Create Order Manually
-
Products
- How to Create New Webstore Listing (without variant)
- How to Create New Webstore Listing (with variant)
- How to Sync Back Products from Shopee
- How to Add New Product & Publish to Shopee (without variant)
- How to Add New Product & Publish to Shopee (with variant)
- How to Edit and Publish My Existing Shopee Listing
- How to Sync Back Products from Lazada
- How to Add New Product & Publish to Lazada
- How to Edit and Publish My Existing Lazada Listing
- How to Bulk Edit Lazada Listing
-
Inventory
- How to Manage Your Inventory Stock
- How to Bulk Update Item Stock Quantity
- How to Set Parent SKU (Item Group) for Inventory
- How to Stock In for your Inventory
- How to Stock Out your Inventory
- How to Use Inventory Forecasting
- How to Create Inventory Item
- How to Create a New Kit
- How to Add Inventory Item from Product Listing
- How to Create Purchase Order
-
My Apps
- How to Keep Track of Marketplace Competitor’s Products
- How to Use the Barcode Label
- How to Sync with SQL Accounting
- How to Restock for Marketplace Return Order
- How to Set Up E-Invoice
- How to Add Login with Google
- How to Sync Order with EasyParcel
- How to Sync Order with Shippop
- How to Sync Order with Shippop Business
- How to Set up Mailchimp Integration
-
Marketplaces
- How to Use Bulk Copy Listing
- How to Boost Your Shopee Products Automatically
- How to Use Shopee & Lazada Payment Reconciliation
- How to Use the Bulk Inventory Linking Tool
- How to Use Shopee Product Watermark
- How to Use Lazada Product Watermark
- How to Change Shopee Shipping Label Sender Information for Dropship
- How to Check the Gross Profit for Marketplace Order
- How to Scrape Product Listing from the Marketplace
- How to Link Marketplace Product with Existing Inventory Item
-
Webstore
- How to Add Favicon and Logo for Webstore
- How to Add Slideshow Image
- How to Add Featured Products
- How to Add Social Media Icons in Webstore
- How to Add Product Reviews and Ratings in your website
- How to Apply Product Label on your Webstore’s Product
- How to Manage Your Webstore Layout
- How to Add Photo Collages with PhotoGrid
- How to Create Content Editor
- How to Manage Navigation Menu
-
Facebook
- How to Promote and Sell on Facebook Live
- How to Set Up Facebook Business Extension Version 2.0
- How to Manage Your Facebook Page Shop
- How to Manage Facebook Messenger Chat
- How to Manage Business Account, Facebook Pixel & Facebook Ads
- How to Uninstall Facebook Business Extension
- How to Add Login with Facebook
- How to Add Facebook Domain Verification
-
Settings
- How to Add Staff and Assign Permission
- How to Add a Sales Channel
- How to Manage Sales Channels Setting
- How to Add-on More Sales Channels
- How to Set Shipping Method Based on Weight
- How to Set Shipping Method Based on Item Quantity
- How to Set Flat Rate Per Order Shipping Method
- How to Customize Notification Email Templates
- How to Edit your Store Information
- How to Change Invoice Prefix
Need Support?CONTACT SUPPORT