How can we help?
SiteGiant Support Knowledge Base
-
Orders
- How to Print Shopee & Lazada Shipping Label
- How to Configure Shopee & Lazada Shipping Label Settings
- How to Process Order with Express Fulfillment
- How to Fulfill Shopee’s Delivered by Seller (DBS) Orders
- How to Generate Invoice Number
- How to Create Order Manually
- How to Manually Fulfill Orders and Update Tracking Number
- How to Cancel Order
- How the Order Status, Remark & Fulfillment Status Works
- How to use Carrier Manifest
-
Products
- How to Use Bulk Copy Listing
- How to Create New Webstore Listing (without variant)
- How to Create New Webstore Listing (with variant)
- How to Manage Brand for Webstore Listing
- How to Manage Product Collection
- How to Manage Product Tags
- How to Recommend Related Products to Your Customers
- How to Integrate with Shopee Malaysia
- How to Sync Back Products from Shopee
- How to Add New Product & Publish to Shopee (without variant)
-
Inventory
- How to Use the Bulk Inventory Linking Tool
- How to Manage Item Linking in Bulk Inventory Linking
- How to Link Marketplace Product with Existing Inventory Item
- How to Create Inventory Item
- How to Create a New Kit
- How to Add Inventory Item from Product Listing
- How to Manage Inventory Stock
- How to Stock In for your Inventory
- How to Stock Out your Inventory
- How the Inventory Item Stock Details Works
-
Sales Channel : Webstore
- How to Create New Webstore Listing (without variant)
- How to Create New Webstore Listing (with variant)
- How to Manage Your Webstore Layout
- How to Add Favicon and Logo for Webstore
- How to Change Webstore Theme
- How to Manage Navigation Menu
- How to Add Slideshow Image
- How to Add Countdown Timer to Website
- How to Add Featured Products
- How to Add Social Media Icons in Webstore
-
Sales Channel : Shopee
- How to Integrate with Shopee Malaysia
- How to Sync Back Products from Shopee
- How to Add New Product & Publish to Shopee (without variant)
- How to Add New Product & Publish to Shopee (with variant)
- How to Edit and Publish My Existing Shopee Listing
- How to Bulk Edit Shopee Listing
- How to Fulfill Shopee’s Delivered by Seller (DBS) Orders
- How to Boost Your Shopee Products Automatically
- How to Use Shopee Payment Reconciliation
- How to Use Shopee Product Watermark
-
Sales Channel : Facebook Shop
- How to Set Up Facebook Business Extension Version 2.0
- How to Manage Your Facebook Page Shop
- How to Manage Business Account, Facebook Pixel & Facebook Ads
- How to Add Facebook Domain Verification
- How to Sell on Facebook Messenger
- How to Manage Facebook Messenger Chat
- How to Uninstall Facebook Business Extension
- How to Add Login with Facebook
-
Apps : Marketplaces
- How to Boost Your Shopee Products Automatically
- How to Scrape Product Listing from the Marketplaces
- How to Use Shopee Product Watermark
- How to Use Lazada Product Watermark
- How to Download Watermark Template
- How to Replace the Watermark Origin Image
- How to Remove Shopee and Lazada Product Watermark
- How to Restock for Marketplace Return Order
- How to Use Shopee Payment Reconciliation
- How to Use Lazada Payment Reconciliation
-
Apps : Webstore
- How to Set Up E-Invoice
- How to Add WhatsApp Chat to Your Webstore
- How to Add Login with Google
- How to Set up Mailchimp Integration
- How to Add Mailchimp Pop-Up Signup Form
- How to Auto Subscribe Customers to Mailchimp
- How to Add Announcement Bar to Your Webstore
- How to Add Age Verifier to Your Webstore
- How to Set Up Password Protected Access for Webstore
- How to Display Product Description Tabs
-
Analytics
- How to analyze the Marketplace Channel Report
- How to analyze the Order Report
- How to Check the Gross Profit for Marketplace Order
- How to analyze the Item Performance Report
- How to analyze the Item Purchased Report
- How to analyze the Dead Stock Report
- How to analyze the Item Analysis Report
-
Settings
- How to Edit your Store Information
- How to Set your Store to Maintenance Mode
- How to Customize Invoice and Delivery Order Template
- How to Change Invoice Prefix
- How to Add Staff and Assign Permission
- How to Add a Sales Channel
- How to Manage Sales Channels Setting
- How to Add-on More Sales Channels
- How to Add Currencies
- How to Customize the Checkout Process
Need Support?CONTACT SUPPORT