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SiteGiant Support Knowledge Base
Getting Started
Get Started with SiteGiant
How To Connect Sales Channels
How To Use Bulk Inventory Linking
How To Print Shopee And Lazada Shipping Label
How To Start Your Online Webstore
Role Play As Customer
How To Integrate With SiteGiant POS System
Protected: Pre-Onboarding
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Orders
How To Print Shopee And Lazada Shipping Label
How To Configure Shopee And Lazada Shipping Label Settings
How To Print Webstore And Others Shipping Label
How To Configure Webstore And Others Shipping Label Settings
How To Print TikTok Shipping Label
How To Integrate With Lalamove
How To Process Order With Express Fulfillment
How To Fulfill Shopee Delivered By Seller (DBS) Orders
How To Generate Invoice Number
How To Create Order Manually
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Products
How To Use Bulk Copy Listing
How To Create New Webstore Listing (Without Variant)
How To Create New Webstore Listing (With Variant)
How To Bulk Update Webstore Listing
How To Manage Brands For Webstore Listing
How To Manage Product Collections
How To Manage Product Tags
How To Recommend Related Products To Your Customers
How To Add New Product And Publish To Shopee (Without Variant)
How To Add New Product And Publish To Shopee (With Variant)
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Inventory
How To Use Bulk Inventory Linking
How To Link Marketplace Product With Existing Inventory Item
How To Create Inventory Item
How To Create New Kit
How To Create New Inventory Item In Product Listing
How To Manage Inventory Stock
How To Stock In Inventory
How To Stock Out Inventory
How Inventory Item Stock Details Works
How To Manage Inventory With Parent ISKU (Item Group)
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Customers
How To Add And Manage Customer Account
How To Manage Customer Groups
How To Keep Record Of Channel Customers
How To Reward Customer With Loyalty Points
How To Manually Assign Loyalty Points To Customer
How To Create Membership Tier Loyalty Program
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Customer Service
How to Install SiteGiant MultiChat
How to Set Up Channels in SiteGiant MultiChat
How to Assign Staff to Manage MultiChat
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Sales Channel : Webstore
How To Create New Webstore Listing (Without Variant)
How To Create New Webstore Listing (With Variant)
How To Bulk Update Webstore Listing
How To Manage Brands For Webstore Listing
How To Manage Product Collections
How To Manage Product Tags
How To Recommend Related Products To Your Customers
How To Manage Webstore Layout
How To Change Webstore Theme
How To Add Favicon And Logo For Webstore
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Sales Channel : Shopee
How To Integrate With Shopee Malaysia
How To Add New Product And Publish To Shopee (Without Variant)
How To Add New Product And Publish To Shopee (With Variant)
How To Edit And Publish Existing Shopee Listing
How to Bulk Edit Shopee Listing
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Sales Channel : Lazada
How To Integrate With Lazada Malaysia
How To Add New Product And Publish To Lazada
How To Edit And Publish Existing Lazada Listing
How To Bulk Edit Lazada Listing
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Sales Channel : TikTok
How To Integrate With TikTok Shop
How To Print TikTok Shipping Label
How To Create New TikTok Product
How To Bulk Edit TikTok Listing
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Sales Channel : Other Marketplaces
How To Integrate With PGMall
How To Integrate With WowShop
How To Integrate With Zalora MY
How To Sell On Google Shopping
How To Set Up Instagram Bio Shop
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Sales Channel : SiteGiant POS
How To Integrate With SiteGiant POS System
How To Add New SiteGiant POS Listing (With Variant)
How To Add New SiteGiant POS Listing (Without Variant)
How To Set Up SiteGiant POS Shift Management
How To Place Order Using SiteGiant POS
How To Connect Bluetooth Printer With SiteGiant POS
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Sales Channel : Unicart
How To Integrate With Unicart Store
How To Create New Unicart Listing (Without Variant)
How To Create New Unicart Listing (With Variant)
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Sales Channel : WooCommerce
How To Integrate With WooCommerce
How To Add New WooCommerce Listing (Without Variant)
How To Add New WooCommerce Listing (With Variant)
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Sales Channel : Shopify
How To Integrate With Shopify Store
How To Create New Shopify Listing (Without Variant)
How To Create New Shopify Listing (With Variant)
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Sales Channel : Facebook Live
How to Integrate with Facebook for Facebook Live
How to Create New Facebook Listing (with Variant)
How to Create New Facebook Listing (without Variant)
How to Promote and Sell on Facebook Live
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Sales Channel : Facebook Shop
How to Set Up Facebook Business Extension Version 2.0
How to Manage Your Facebook Page Shop
How to Manage Business Account, Facebook Pixel & Facebook Ads
How to Add Facebook Domain Verification
How to Sell on Facebook Messenger
How to Manage Facebook Messenger Chat
How to Uninstall Facebook Business Extension
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Sales Channel : Chat Commerce
How To Boost Your Sales With WhatsApp Commerce
How To Set Up Telegram Order Forms
How To Promote Via LINE Commerce
How To Sell Your Product Via WeChat Commerce
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Apps : Marketplaces
How To Boost Your Shopee Products Automatically
How To Scrape Listing From Marketplaces
How To Add And Apply Product Watermark
How To Replace Watermark Origin Image
How To Remove Product Watermark
How To Manage Marketplace Return Order
How To Use Shopee Payment Reconciliation
How To Use Lazada Payment Reconciliation
How To Use TikTok Payment Reconciliation
How To Set Marketplace Free Gift
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Apps : Webstore
How To Set Up E-Invoice
How To Set Up Facebook Login
How To Set Up Google Login
How To Add Announcement Bar To Your Webstore
How To Add WhatsApp Chat To Your Webstore
How To Add Age Verifier To Your Webstore
How To Set Up Password Protected Access For Webstore
How To Set Product Description Tab
How To Set Popup Message On Webstore
How To Let Customers Add Product To Wishlist On Webstore
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Apps : Accounting
How To Sync With SQL Accounting
How To Sync With QuickBooks
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Apps : Others
How To Generate And Print Barcode Label
How To Integrate And Sync Order With Shippop
How To Integrate And Sync Order With Shippop Business
How To Integrate And Sync Order With EasyParcel
How To Use Tracking.my App
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Marketing Centre
How To Offer Discount Vouchers For Webstore
How To Offer Cashback Vouchers For Webstore
How To Set Product Discount Price For Webstore
How To Set Special Price For Customer Group
How To Set Add-On Deal Promotion For Webstore
How To Offer Free Gift With Minimum Spend For Webstore
How To Set Bundle Deal Promotion For Webstore
How To Offer Shipping Voucher For Webstore
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Analytics
How To Analyse Your Marketplaces Channel Performance
How To Analyse Order Report
How To Analyse Marketplace Gross Profit Report
How To Analyse Item Performance Report
How To Analyse Item Purchased Report
How To Analyse Dead Stock Report
How To Analyse Item Analysis Report
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Warehouse Management System
Protected: How To Scan Orders With Smart Fulfillment
Protected: How To Process Order With SiteGiant Smart Scan Apps (Mode 1)
Protected: How To Process Order With SiteGiant Smart Scan Apps (Mode 2)
Protected: How To Process Order With SiteGiant Smart Scan Apps (Mode 3)
Protected: How To Create Picking Trolley
Protected: How To Use ScanNPrint
Protected: How To Set Fulfillment Point And Monitor Picker Packer Performance
How To Perform Stock Adjustment With SiteGiant Apps
Protected: How To Replenish Stock To Picking Zone
Protected: How To Use Wave Shipment
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Settings
How To Edit Store Information
How To Customize Invoice And Delivery Order Template
How To Change Invoice Prefix
How To Add Staff And Assign Permission
How To Connect Sales Channels
How To Manage Sales Channel Settings
How To Manage Currencies Exchange Rate
How To Customize The Checkout Process
How To Customize Notification Email Templates
How To Get Secret Key For 3rd Party Integration
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