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How to Install SiteGiant MultiChat

1. Introduction
2. Install SiteGiant MultiChat

1. Introduction

Providing excellent customer service and a fast response rate in the marketplaces can be challenging especially with multiple marketplace stores. With SiteGiant MultiChat, you can now manage the chat from multiple marketplace stores in one single platform.

2. Install SiteGiant MultiChat

Step 1: Go to Customer Service from the dashboard menu > click on MultiChat

Step 2: Insert your Store Name > click Submit

Step 3: Click on Download Application to install the SiteGiant MultiChat app on your computer

Step 4: The application will start downloading once you click on it

Step 5: Click on the downloaded application > a notification will pop up as follows, click on More Info

Step 6: Select Run Anyway

Step 7: On SiteGiant MultiChat Setup Wizard, click Next to proceed

Step 8: Select the destination folder to install the files > click Next

Step 9: Click on Install to start installing the application

Step 10: After the installation is completed, click on Finish

You have successfully installed SiteGiant MultiChat app on your computer!

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