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How to Offer Discount Vouchers for Webstore

1. Introduction
2. Create Vouchers
3. Redeem Vouchers (From Customer Perspective)

1. Introduction

Discount vouchers are one of the best ways to reward your new and existing customers. You can use vouchers to offer discounts, control the limit of vouchers that can be used within duration to create urgency, and also set a minimum order amount in order to get a discount which indirectly encourages customers to purchase more.


2. Create Vouchers

Step 1: Go to Marketing Centre > Vouchers

Step 2: Click on + Create Voucher

Step 3: Choose the Voucher Type: Store Voucher (applies to all products) or Product Voucher (applies to selected product)

Step 4: Insert the Voucher Name, Voucher Code, and the Period

📌Note: Voucher Code must be consists of a minimum of 3 and a maximum of 8 characters with the following characters (A-Z, 0-9)

Step 5: Set the Discount Amount whether by Fix Amount (RM10) or by Percentage (10%)

Step 6: If set the discount amount by Percentage, you can set No Limit for the discount or Set Amount for a Maximum Discount Price

Step 7: Insert the Reward Setting such as Minimum Purchase Price, Usage Quantity > Set the Voucher Availability

📌Note:
Minimum Purchase Price: Minimum order amount must be reached before the voucher is valid to use.
Usage Quantity: The number of times a coupon can be used. Insert 9999 for unlimited use.
Availability: Public is used when you wish to publish the voucher to all customer accounts. Private is used when you only share the voucher code with specific customers
Customer: Set whether only login customers are able to use the voucher or can be used by anyone including Guest Checkout

Step 8: If Voucher Type is set as Product Voucher, you can add product, collection, or brand to apply the voucher

Step 9: Select the product > Continue

Step 10: Click on Create on the top right once done settings

Step 11: The voucher created can be found at the Voucher Period


3. Redeem Vouchers (From Customer Perspective)

Step 1: If the availability is set as Public, customers will be able to see the Voucher on the Checkout page

Step 2: Click on the voucher > Select

Step 3: The voucher amount is successfully applied

Step 4: If the availability is set as Private, the customer will need to insert the coupon code at the Voucher Code column to apply

Step 5: If the voucher usage limit has been reached, it will show Fully Redeemed on the voucher so it is unable to apply

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