1. Introduction
2. Place A Test Order
3. Manage Test Order
1. Introduction
Once you have completed the online webstore setup, you may role play as a customer for your SiteGiant Webstore to go through the purchase and checkout flow to ensure that the checkout process is smooth and correct.
2. Place A Test Order
Step 1: Go to Channels > Webstore and click on the preview icon to view your webstore
Step 2: Add a product to the cart > click on Check Out button
Step 3: Confirm the product to check out > apply the Vouchers (optional) > Check Out
Step 4: You can choose to either Continue as a Guest or Login to get your default address
Step 5: If choose Continue as a Guest, after clicking on the button, you will need to fill in all the shipping details > Add Address
Step 6: The Shipping Method that supported your Shipping Address will be shown here, you may click on Change to select your preferred Shipping Method
Step 7: Choose your preferred Payment Method > tick on the check box to agree and accept the Terms and Conditions > Place Order
Step 8: Order is placed successfully
3. Manage Test Order
Step 1: You can find the order in Your SiteGiant Order > All Order
Step 2: For Manual Payment Method, you will need to click into the order details page and mark the order as Paid once confirm received the payment
Step 3: Once the status is Paid, you may proceed to fulfill this order either by manually or using Order Processing
💡Tips: May refer to How To Fulfill Order And Update Tracking Number Manually & How To Print Webstore And Others Shipping Label
Step 4: Once the fulfillment done, the order will change to processed status and fulfilled
Step 5: After the product is delivered to customer, you may go into product details page and Mark As Completed Order. Then the whole process is considered completed.
