1. Introduction
2. Activate Product Review
3. Writing A Review (From Customer Perspective)
4. Display Customer Reviews
1. Introduction
Product Reviews and Ratings are important as it is one of the sources potential customers refer to before purchasing a product. From product reviews and ratings, potential customers get to know about a product based on other customers’ actual experiences. Products with good reviews and high ratings are more likely to generate better sales compared to products that don’t.
2. Activate Product Review
Step 1: Go to Webstore > Product Reviews
Step 2: Click on the Setting icon at the top right
Step 3: Enable the status of the product review settings > Save
📌Note: Show Review at Webstore: Display the product review(s) on the product page. Show All Username to Anonymous: Display the first characters and last characters of the reviewer's username. Allow User Show Anonymous: Let the customer choose whether to show their name in the anonymous view when rating the product(s).
3. Writing A Review (From Customer Perspective)
Step 1: Log in to the webstore account > go to My order > To rate > View
Step 2: Click on the Rate button
Step 3: Write the product review and rating > Submit
4. Display Customer Reviews
Step 1: Go to Webstore > Product Reviews > enable the Status of the rating
Step 2: The product reviews will be shown at the bottom of the product details page
Step 3: Go to Webstore > Webstore Builder
Step 4: Select Products to view the Product Page > Settings > Products > toggle on Review > Save And Publish
Step 5: The product reviews are also visible on the product at Homepage or Product Page
