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How To Add Product Reviews And Ratings On Webstore

1. Introduction
2. Activate Product Review
3. Writing A Review (From Customer Perspective)
4. Display Customer Reviews

1. Introduction

Product Reviews and Ratings are important as it is one of the sources potential customers refer to before purchasing a product. From product reviews and ratings, potential customers get to know about a product based on other customers’ actual experiences. Products with good reviews and high ratings are more likely to generate better sales compared to products that don’t.


2. Activate Product Review

Step 1: Go to Webstore > Product Reviews

Step 2: Click on the Setting icon at the top right

Step 3: Enable the status of the product review settings > Save

📌Note:
Show Review at Webstore: Display the product review(s) on the product page.
Show All Username to Anonymous: Display the first characters and last characters of the reviewer's username.
Allow User Show Anonymous: Let the customer choose whether to show their name in the anonymous view when rating the product(s).

3. Writing A Review (From Customer Perspective)

Step 1: Log in to the webstore account > go to My order > To rate > View

Step 2: Click on the Rate button

Step 3: Write the product review and rating > Submit


4. Display Customer Reviews

Step 1: Go to Webstore > Product Reviews > enable the Status of the rating

Step 2: The product reviews will be shown at the bottom of the product details page

Step 3: Go to Webstore > Webstore Builder

Step 4: Select Products to view the Product Page > Settings > Products > toggle on Review > Save And Publish

Step 5: The product reviews are also visible on the product at Homepage or Product Page

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