1. Search for the SiteGiant MultiChat app in your dekstop and double click on it to start using.
2. Fill in your SiteGiant Lite account email and password. Then, click Sign In.
3. Click on Settings button and select Store management to add a channel.
4. Click on ‘Add a New Channel’.
5. Insert your store name, select the platform and country accordingly. Then, click on Save.
6. Once you have saved the details, your channel will be listed as below and you may head back to the main page by clicking on the SiteGiant Lite logo.
7. On the main page, select the channel that you have created and login to your account Seller Center to start viewing chat messages.
8. Once you have set up and login to your account, you’ll be able to view and reply to the messages all through here.
9. That’s all. If you wish to add more channels, you may repeat the same steps again.