1. Introduction
2. Configure Shopee Shipping Label Settings
3. Arrange Shipment
4. Print Shipping Label
1. Introduction
Once you have integrated your Shopee Seller Center with SiteGiant, your orders from Shopee will be synced to SiteGiant, allowing you to effortlessly arrange shipment and generate shipping labels with customizable settings.
2. Configure Shopee Shipping Label Settings
Step 1: Navigate to Orders > All Orders on the sidebar menu > click Order Processing.
Step 2: Click More (…) > Shipping Label Settings.
Step 3: Under General, you can set the Item Display method in Order Processing. This setting will apply to all marketplaces including Webstore & others.
1. Show Marketplace Product: The product name under the order details will display the marketplace product name. 2. Show Inventory Item: If the product is linked with SiteGiant Inventory, the inventory item name will be displayed under order details. 3.Split kit into individual items: Enable to show every single item in a Kit.
Step 4: Select the Shopee channel > you can enable Express Fulfillment status to ease your fulfillment process > choose the Paper Size of the Shipping Label.
💡Tips: How To Process Order With Express Fulfillment
Step 5: Go to General > fill in the Store Name, Contact Number and Address which will appear in the Shipping Label’s Sender Details section.
Step 6: To set your preferred pickup time, you can use Pickup Operating Hour by clicking the Set Up button.
Step 7: Select Pickup Day and Pickup Operating Hour > click Apply.
📌Note: The pickup arrange shipment timing will also be determined by this seller's pickup operating hour setting. 1. If the merchant is using Manual Select for the Arrange Shipment Method, it will display the timeslot within the Pickup Operating Hour. 2. If the merchant uses the Pickup for Arrange Shipment Method and Auto Arrange Shipment, it will automatically select the first available timeslot within the Pickup Operating Hours. 3. If no time slots are available within the Pickup Operating Hour, the arrangement will fail.
Step 8: You may enable the Auto Arrange Shipment Settings status to let the system arrange shipment automatically based on the selected shipment method and scheduled timeslot.
📌Note: To use Auto Arrange Shipment, you must set the Arrange Shipmtent Method to Pickup or Dropoff in Courier Service Settings.
1. Arrange Days: Select the working days you want your orders to be automatically arranged for shipment.
2. Arrange Timeslot: Schedule auto arrange shipment timeslot for the day you have selected.
Example:
If the Arrange Days are Monday to Friday, when there's a new order is placed on Friday at 9 pm, during the 8 pm to 12 am timeslot, the system will automatically arrange pickup for the first available timeslot on Monday provided by the Shopee API.
3. Exclude Specific Date: Auto arrange shipment will not be performed on the selected date.
4. Exclude Pre-order Orders: If enabled, the system will not auto arrange for pre-order orders.
Step 9: Go to Shipping Label Template. You can choose the template and customize your preferred fields to show in the Shipping Label.
Step 10: Move on to the Pick List Template. A Pick List is a document used to guide your warehouse pickers during the item picking process. It is printed separately with the shipping label. You can customize your own Pick List template.
Step 11: Navigate to Packing List Template. A packing List is a document that accompanies a package and provides detailed information about the contents of the package. You can customize your own Packing List template.
Step 12: Go to Invoice Template. An invoice is a document provided to the customer as proof of purchase or a formal payment request. You can customize your own Invoice template.
Step 13: Go to Courier Service Settings. click on the Edit icon to set up the shipping label template and document preference for the applied courier services.
Step 14: Choose the Arrange Shipment Method, Header Logo, Shipping Label Template and Number of Shipping Label Copies > Select the documents that you wish to print along with Shipping Label > Apply.
1. Pickup: Orders will be arranged for pickup directly based on the nearest pickup timeslot and default pickup address during arrange shipment.
2. Dropoff: Orders will be arranged for dropoff directly during arrange shipment.
3. Manual Select: Able to choose between dropoff or pickup with available timeslots during arrange shipment. (Highly recommended to use this method for pickup because it allows you to choose the preferred pickup slot and change the pickup address if necessary.)
Step 15: For certain Courier Services, you are allowed to choose whether to show the Seller Details such as Name and Phone in the Shipping Label.
Step 16: If you have multiple Shopee stores, you can switch the store channel and configure all the shipping label settings for the selected store.
Step 17: With multiple stores, you can perform Copy Settings from one store to another store to save time for settings configuration.
Step 18: Save the Shipping Label Settings once done with the configuration.
3. Arrange Shipment
Step 1: Select Marketplaces to display orders from all marketplaces or select only Shopee to view Shopee orders > select Warehouse.
📌Note: You can arrange orders from different marketplaces together at the same time.
1. All Warehouse: It will include all orders, including those with no links item. However, once the item has been linked, it will appear under the relevant Warehouse tab as well. 2. Mixed Warehouse: It is for webstore orders. If an order has two items, one from Warehouse A and one from Warehouse B, the order will appear under this tab. 3. Individual Warehouse: Individual warehouse will appear based on your Warehouse setting update. Learn more on How to Create Warehouse. Order will appear based on your default warehouse from the Sales Channel setting or Webstore Warehouse setting. If the webstore order has 1 item located in all warehouses(Warehouse A and Warehouse B), it will appear at the first warehouse that is set from webstore warehouse. Sales Channel Setting You can go to Setting > Sales Channel > Authorized Channel > Click Gear button on the related marketplace. Webstore Warehouse Setting You can go to Webstore > Preferences > Webstore Settings section. 📌Note: The Warehouse Section will only appear if a merchant has set up two or more warehouses. It enables merchants to process orders according to warehouse location. If you only have one warehouse, proceed to Step 2, as the warehouse section will not appear on the page.
Step 2: Go to Pending section > To Arrange tab > select the order(s) you wish to arrange shipment > click Arrange Shipment.
Step 3: If your Arrange Shipment Method is set as Manual Select, a modal window will pop up for you to select Dropoff or Pickup with the preferred timeslot > Continue.
Dropoff:
Pickup:
Step 4: Refresh the page. The order will move to In Queue tab to process, and then go to To Process section > Processing tab to get the tracking number > Updating tab and finally To Print tab. The order status will change to Processed.
4. Print Shipping Label
Step 1: You may print the Pick List for the item picking process before printing out the shipping label. Select order(s) > Print Pick List > Print Selected or Print All. (optional)
Step 2: Select order(s) > Bulk Print to print the shipping labels.
📌Note: Bulk Print shipping labels need to be performed by each marketplace.
Step 3: Wait for the shipping label preview to load > click Print to proceed.
Step 4: Refresh the page. All the printed orders will moved to Printed tab.
Step 5: When the order status is updated to Shipped from Shopee, the order will automatically move to the Shipped tab.