Sometimes you may receive orders without any payment made by customers. You can easily follow up and send a friendly reminder to your customers with just a few clicks to encourage them to proceed with payment and secure your sales.
2. Send Payment Reminder
Step 1: Navigate to Orders > All Orders > Unpaid tab > click on the Order ID to view the order details.
Step 2: Click on More Actions > Remind Customer.
Step 3: Click on Send to confirm and proceed.
Step 4: Your customers will receive an email based on the template that you set in Settings > Email Templates > Payment Reminder.
💡Tips: Learn more on How To Customize Notification Email Templates.