Sometimes you may receive orders without any payment made by customers. You can easily follow up and send a friendly reminder to your customer with just a few clicks to encourage them to proceed with payment and secure your sales.
2. Send Payment Reminder
Step 1: Navigate to Orders > All Orders on the menu dashboard
Step 2: Go to Unpaid tab > click on the Order ID to view the order
Step 3: Click on More Actions > Remind Customer
Step 4: Click on Send to proceed
💡Tips: Learn more on How To Customize Notification Email Templates for the reminder email