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How To Manually Add Reward Credits To Customers

1. Introduction
2. Manually Add Reward Credits
3. View Reward Credits (From Customer Perspective)

1. Introduction

Customers can collect the reward points by placing orders on your Webstore. But sometimes you might want to reward them with more credits or deduct credits from the customer account, so you may manually adjust the credits. Other than that, running an online business is hard to prevent customers request for refunds. Instead of issuing refunds by cash, you can issue reward credits to customers to redeem new products from your Webstore.


2. Manually Add Reward Credits

Step 1: Navigate to Customers > click on Customer Name

Step 2: Under the Purchase History section, click on the + icon of Reward Credits

Step 3: Fill in the Description and choose whether to Add or Minus the amount > Confirm

Step 4: You can click on the Reward Credits Record to view the history of add or minus credits


3. View Reward Credits (From Customer Perspective)

Step 1: Log in to customer account > go to Customer icon > My reward credits

Step 2: Customer able to view the history of adding or minus the credits

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