1. Introduction
2. Add Multiple UPC
3. Batch Edit Multiple UPC
4. Additional Information
1. Introduction
Multiple UPC (Universal Product Code) allows a single product to have more than one barcode. This is useful if the same product is sold by different suppliers or in different packaging. With Multiple UPC, the system can recognize all barcodes for the same product, prevent duplicate items, and make invoice management easier.
2. Add Multiple UPC
Step 1: Navigate to Inventory on the sidebar menu > select All Inventory Items > click on the Item List Name.
Step 2: Under Item Info, scroll down to the UPC section > click + Add UPC.
Step 3: Enter the UPC number > click + Add UPC if there are multiple UPCs for the item.
đź“ŚNote: The first UPC added will automatically be set as Primary, and all UPC numbers must be unique.
Step 4: Click Set As Primary to select the primary UPC.
Step 5: Once the setting is done, click Save.
3. Batch Edit Multiple UPC
Step 1: Navigate to Inventory on the sidebar menu > click All Inventory Items > Bulk Tools > select Batch Edit.
Step 2: Under download, select info type as Item UPC Assignment > choose Filter By > Generate.
Step 3: Download the generated Excel file (zipped).
Step 4: Update the details in the Excel file > Save.
đź“ŚNote: Column with * is required.
| Column | Description | Sample Data |
| iSKU* | The unique item code that identifies the product in the system. | BoysSS – Grey |
| upc* | The Universal Product Code for the item. Can be multiple per product if using Multiple UPCs. (Note: For multiple UPCs, add an Excel column with the same iSKU.) | 1234567891 |
| primary* | Indicates whether this UPC is the primary one for the item. | yes/no |
| need_delete | Marks if the UPC should be removed from the item. | yes/no |
Step 5: Back to the Batch Edit Tool page > click Upload > Add file from your computer > Next.
Step 6: If the uploaded Excel has errors, they will appear in Errors and Warnings and highlight the error column in Data Preview. Correct the errors and reupload the file. Click Proceed if there are no errors.
Step 7: When the Progress status turns green, the data has been fully updated.
đź“ťAdditional Information
All features with UPC functionality can use Multiple UPC. Here are some commonly used features by customers.
1. AWB, Packing List, and Invoice.
Only the Primary UPC is updated in AWB, Packing List, and Invoice. Changes made to another UPC as Primary will take effect on the next order.
2. Order Fulfillment Assistant
If items are set to scan by UPC, any of the item’s multiple UPCs can be scanned to fulfill it, as the system will recognize them. You can also view all UPCs by clicking the tooltip button.
3. SiteGiant POS
The UPC can also be scanned in the SiteGiant POS system. Any of the item’s multiple UPCs can be used, as the system will recognize them.
