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  1. Orders
  2. How To Send Payment Reminder To Customer

How To Send Payment Reminder To Customer

1. Introduction
2. Send Payment Reminder

1. Introduction

Sometimes you may receive orders without any payment made by customers. You can easily follow up and send a friendly reminder to your customers with just a few clicks to encourage them to proceed with payment and secure your sales.

2. Send Payment Reminder

Step 1: Navigate to Orders > All Orders > Unpaid tab > click on the Order ID to view the order details.

Step 2: Click on More Actions > Remind Customer.

Step 3: Click on Send to confirm and proceed.

Step 4: Your customers will receive an email based on the template that you set in Settings > Email Templates > Payment Reminder.

?Tips: Learn more on How To Customize Notification Email Templates.

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