SiteGiant Support Centre
Menu
English
English
中文 (台灣)
Don’t have an account? – Sign up here
How can we help?
Search for:
SiteGiant Support Knowledge Base
Getting Started
SiteGiant Pre-Onboarding: Fundamental
SiteGiant Onboarding 1: Inventory
SiteGiant Onboarding 2: Order Processing
SiteGiant Onboarding 3: Order Processing Tools
SiteGiant Onboarding 4: Product
View all →
Orders
SiteGiant Onboarding 2: Order Processing
SiteGiant Onboarding 3: Order Processing Tools
How To Print Shopee And Lazada Shipping Label
How To Configure Shopee And Lazada Shipping Label Settings
How To Print Webstore And Others Shipping Label
View all →
Products
SiteGiant Onboarding 4: Product
How To Use Bulk Copy Listing
How To Set Master SKU
How To Create New Webstore Listing
How To Bulk Update Webstore Listing
View all →
Inventory
SiteGiant Onboarding 1: Inventory
How To Use Bulk Inventory Linking
How To Link Marketplace Product With Existing Inventory Item
How To Create Inventory Item
How To Create New Kit
View all →
Customers
How To Add And Manage Customer Account
How To Manage Customer Groups
How To Keep Record Of Channel Customers
How To Reward Customer With Loyalty Points
How To Manually Assign Loyalty Points To Customer
View all →
Customer Service
How To Install SiteGiant MultiChat
How To Set Up Channel In SiteGiant MultiChat
How To Assign Staff In SiteGiant MultiChat
View all →
Whatsapp Chat
How To Set Up ChatDaddy Whatsapp Chat Integration
How To Send Order And Product Details In ChatDaddy Whatsapp Chat
View all →
Sales Channel : Webstore
How To Start Your Online Webstore
Role Play As Customer In Webstore
How To Create New Webstore Listing
How To Bulk Update Webstore Listing
How To Manage Brands For Webstore Listing
View all →
Sales Channel : Shopee
How To Integrate With Shopee Malaysia
How To Add New Product And Publish To Shopee
How To Edit And Publish Existing Shopee Listing
How to Bulk Edit Shopee Listing
View all →
Sales Channel : Lazada
How To Integrate With Lazada Malaysia
How To Add New Product And Publish To Lazada
How To Edit And Publish Existing Lazada Listing
How To Bulk Edit Lazada Listing
View all →
Sales Channel : TikTok
How To Integrate With TikTok Shop
How To Print TikTok Shipping Label
How To Create New TikTok Product
How To Bulk Edit TikTok Listing
View all →
Sales Channel : Other Marketplaces
How To Integrate With PGMall
How To Integrate With WowShop
How To Integrate With Zalora Malaysia
How To Integrate With Zalora Global
How To Sell On Google Shopping
View all →
Sales Channel : SiteGiant POS
How To Integrate With SiteGiant POS
How To Add New SiteGiant POS Listing
How To Set Up SiteGiant POS Shift Management
How To Place Order Using SiteGiant POS
How To Connect Bluetooth Printer With SiteGiant POS
View all →
Sales Channel : Unicart
How To Integrate With Unicart Store
How To Create New Unicart Listing (Without Variant)
How To Create New Unicart Listing (With Variant)
View all →
Sales Channel : WooCommerce
How To Integrate With WooCommerce
How To Add New WooCommerce Listing (Without Variant)
How To Add New WooCommerce Listing (With Variant)
View all →
Sales Channel : Shopify
How To Integrate With Shopify Store
How To Create New Shopify Listing (Without Variant)
How To Create New Shopify Listing (With Variant)
View all →
Sales Channel : Facebook Live
How to Integrate with Facebook for Facebook Live
How to Create New Facebook Listing (with Variant)
How to Create New Facebook Listing (without Variant)
How to Promote and Sell on Facebook Live
View all →
Sales Channel : Facebook Business Extension
How To Set Up Facebook Business Extension 2.0
How To Manage Facebook Business Extension 2.0
How to Add Facebook Domain Verification
How to Sell on Facebook Messenger
How To Manage Facebook Messenger Chat Plugin
View all →
Sales Channel : Chat Commerce
How To Boost Your Sales With WhatsApp Commerce
How To Set Up Telegram Order Forms
How To Promote Via LINE Commerce
How To Sell Your Product Via WeChat Commerce
View all →
Sales Channel : Shopping App
How To Set Up Facebook App Events For Shopping App
View all →
Apps : Marketplaces
How To Boost Your Shopee Products Automatically
How To Scrape Listing From Marketplaces
How To Add And Apply Product Watermark
How To Replace Watermark Origin Image
How To Remove Product Watermark
View all →
Apps : Webstore
How To Set Up E-Invoice
How To Set Up Facebook Login
How To Set Up Google Login
How To Add Announcement Bar To Your Webstore
How To Add WhatsApp Chat To Your Webstore
View all →
Apps : Accounting
How To Sync With SQL Accounting
How To Sync With QuickBooks
View all →
Apps : Others
How To Generate And Print Barcode Label
How To Integrate And Sync Order With Shippop
How To Integrate And Sync Order With Shippop Business
How To Integrate And Sync Order With EasyParcel
How To Use Tracking.my App
View all →
Marketing Centre
How To Offer Discount Vouchers For Webstore
How To Offer Cashback Vouchers For Webstore
How To Set Product Discount Price For Webstore
How To Set Special Price For Customer Group
How To Set Add-On Deal Promotion For Webstore
View all →
Analytics
How To Analyse Your Marketplaces Channel Performance
How To Analyse Order Report
How To Analyse Marketplace Gross Profit Report
How To Analyse Item Performance Report
How To Analyse Item Purchased Report
View all →
Warehouse Management System
Protected: How To Scan Orders With Smart Fulfillment
Protected: How To Process Order With SiteGiant Smart Scan App (Mode 1)
Protected: How To Process Order With SiteGiant Smart Scan App (Mode 2)
Protected: How To Process Order With SiteGiant Smart Scan App (Mode 3)
Protected: How To Create Picking Trolley
View all →
OMO Solution
Protected: How To Create Membership Tier Loyalty Program
Protected: How To Create Membership Voucher
Protected: How To Create Birthday Voucher
Protected: How To Create Unique Voucher
Protected: How To Set Up Store Locator
View all →
Settings
How To Edit Store General Information
How To Customize Invoice And Delivery Order Template
How To Change Invoice Prefix
How To Add Staff And Assign Permission
How To Connect Sales Channels
View all →
Need Support?
Can't find the answer you're looking for? Don't worry we're here to help!
CONTACT SUPPORT